TRAINING

The Scope of QMS/ISO 9001 standards are the QMS of organization have ability to consistently provide product that meets customer and applicable statutory and regulatory requirements. Enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

WASCERT Training Methodology for – ISO 9001/QMS Lead Auditor Course
ISO 9001 Lead Auditor Training course has been designed considering the process approach methodology (P-D-C-A) model the ensure the enhancement of competency of participants during the each stage ISO 9001 Lead Auditor Training course. Also to meet the WASCERT competency requirements. During the course of Training the competency of participants shall be accessed through work shops, Role play, Group discussion & Home Exercise, at each stage of ISO 9001 Lead Auditor Training. To ensure the enhancement competency of participants through ISO 9001 Lead Auditor Training program and the skill of participants have been enhanced during the course of ISO 9001 Lead Auditor Training course.

Objective of ISO 9001 Lead Auditor Training Course

• Understand the principle of Quality Management System i.e. PDCA (Plan, DO, Check and Act) and Eight management principles.
• Understand the philosophy of Process Approach
• To build an effective Quality Management System with knowledge and skills to assess and report on the conformance and effective implementation of processes
• Develops knowledge and skills necessary to conduct second-party or third-party audits.
• Develops skill to become successful Management Representative (M.R) / ISO Coordinator, Develops the questioning technique

WHO SHOULD ATTEND ISO 9001 Lead Auditor Training
• Those who require a detailed knowledge of Quality Management System Process and are in auditing process.
• Who carry out assessment of suppliers and potential suppliers.
• Responsible for internal audit function within the organization
• Trained persons wants to become Auditor or Lead Auditor

COURSE CONTENTS
• An Overview of Quality Management System
• Understanding and Interpretation of the clauses related to QMS
• Legal and either applicable requirements
• The principles of QMS, PDCA cycle and process approach
• An overview of the standard

The Requirements of ISO 9001:2008 Auditing
• .What is an Audit and why are Audits necessary
• Auditing in relation to the “Process approach”, ISO 19011 and auditor competence.

Audit Tools & Techniques
• Detailed Planning & Check List development ,Searching for Evidence
• Conducting Interview and Asking Questions ,Auditor and Auditee Tactics
• Recording the Results.

The Assessment Process
• An Overview, Initial Contact, Pre-Assessment Visits, Document Review Initial Preparation, Development of the Assessment Schedule, Communication, Planning
• The On-Site Assessment, Opening Meeting, Audit Conduct, Evaluating Results, Closing Meeting Corrective Action, Formal Report, Follow-Up and Surveillance Visits

At the end of the ISO 9001/QMS Lead Auditor Training course the participants will be able to:
• Interpret correctly the requirements of ISO 9001:2008 and how they apply to the processes of an organization.
• Conduct an effective Gap Analysis / Internal Audit / Supplier Audit / Third Party Certification Audit
• Initiate Improvements in the Quality Management System (ISO 9001) effectiveness
• Competent to make documents for the organization for effective implantation of ISO 9001/QMS
• Become Potential Auditor /Lead Auditor for ISO 9001 /QMS

Examination and Evaluation Criteria
There are two methods of participant’s competency Evaluation Methods
1. Continuous Assessments – Participants competency shall be evaluated on daily basis through workshops, role play, Group Discussion, Home exercise, Class Room participation, Response, Contribution in Training, Punctuality, attendance etc. The qualifying Marks is 60%.
2. Final Examination – It will be conducted at Last Day of Training and qualifying Marks is 70%

ISO 9001 Lead Auditor Training Duration
• 5days (For Fresh candidate)
• 3days (For Participants who have certificate of attainment of WASCERT
• internal Auditor for QMS/ISO 9001 Internal Auditor Certificate).
• 3days (for participants those who have certificate of attainment for Lead Auditor Training of any Management system of WASCERT or equivalent competency).